Refund policy
Return & Refund Policy
At VibePrintPop, your satisfaction is our priority. Please read our policy carefully before placing your order.
Made-to-Order Products
All our products are printed on demand, especially for you. This means we do not accept returns or exchanges for:
- Wrong size ordered by the customer
- Change of mind after purchase
- Products that are in transit
We strongly recommend checking our size guide before ordering.
We Do Accept Returns For
- β Defective or damaged products
- β Wrong item received
- β Printing errors or quality issues
How to Request a Return
If you received a defective or wrong item, contact us within 30 days of delivery at VibePrintPop@gmail.com with:
- Your order number
- A clear photo of the issue
- A brief description of the problem
We will send you a free replacement or issue a full refund β your choice.
Refund Processing
Approved refunds are processed within 5-7 business days back to your original payment method.
Lost or Stolen Packages
VibePrintPop is not responsible for lost or stolen packages that the carrier has confirmed as delivered. Please get in touch with your local post office or carrier first. If the issue persists, reach out to us and we'll do our best to help.
Contact Us
π§ Email: VibePrintPop@gmail.com
β° Response time: within 24-48 hours